Contact us
Welcome to Velaudr. We are dedicated to providing exceptional service for all your fashion needs, from elegant Evening Dresses to cozy Sweaters, Cardigans, Knit Tops, and classic Jeans. Your satisfaction is our priority. Please find our contact details and operational information below.
Customer Support
For any inquiries regarding orders, products, shipping, returns, or general assistance, our customer support team is here to help.
Email: [email protected]
We strive to respond to all email inquiries within 24-48 business hours.
Our Headquarters
Velaudr Ltd.123 Fashion Avenue
Suite 450
New York, NY 10001
United States
Please note: This is our corporate office address. For returns or exchanges, please refer to the instructions provided in our Returns & Exchanges Policy.
Business Hours
Our customer support team operates during the following hours (Eastern Time):
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
We are closed on major national holidays.
Quick Assistance
Many common questions about sizing, shipping timelines, care instructions, and our policies are answered in our detailed FAQ section. You may find an immediate solution there.
Thank you for choosing Velaudr. We value your feedback and look forward to assisting you.