Tracking order

Thank you for shopping at Velaudr. We are committed to ensuring a transparent and smooth delivery experience for your purchase of our Evening Dresses, Sweaters, Cardigans, Knit Tops, and Jeans. This page details how you can track your order from our warehouse to your doorstep.

How to Track Your Order

Once your order is processed and shipped, you will receive a shipping confirmation email sent to the email address you provided during checkout. This email contains your unique tracking number and essential carrier information.

  1. Locate Your Tracking Information: Find the shipping confirmation email from [email protected]. Your tracking number and carrier name will be clearly stated within.
  2. Use the Tracking Number: Copy your tracking number. You can then visit the website of the specific carrier mentioned in your email (e.g., DHL, FedEx, UPS, or your local postal service) and enter the number in their tracking tool.
  3. Track via Universal Tracker (Recommended): For a convenient and comprehensive view, especially for international shipments, we recommend using a reliable universal package tracking service.

Track with a Universal Package Tracker

Universal tracking websites aggregate data from hundreds of carriers worldwide, making it easy to follow your package regardless of the shipping service used. We suggest using the following service:

17Track

17Track is a widely trusted global tracking platform supporting numerous postal and courier services.

How to use 17Track:

  • Go to the 17Track website.
  • Paste your tracking number into the main search field on the homepage.
  • Click "Track" or press Enter. The site will automatically detect the carrier and display the latest status and location updates for your package.
  • You can also download their mobile app for tracking on the go.

Important Notes

  • Please allow 24-48 hours for the tracking information to become active in the carrier's system after you receive the shipping confirmation.
  • Tracking updates depend on the carrier's scan events. There might be periods without updates while your package is in transit between major hubs.
  • If you encounter any issues with your tracking number, cannot find your confirmation email, or have concerns about your delivery, please contact our support team at [email protected]. Provide your order number for the fastest assistance.

We hope you enjoy your Velaudr purchase. Thank you for trusting us with your style needs.

@2026
Velaudr