Privacy policy

At Velaudr, we are committed to protecting your privacy and handling your personal data with care and respect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website velaudr.com and purchase our products, including Evening Dresses, Sweaters, Cardigans, Knit Tops, and Jeans.

Please read this policy carefully. By using our website, you consent to the practices described herein.

1. Information We Collect

We collect information that you provide directly to us and information collected automatically during your visit.

Personal Information You Provide:

  • Contact and Identity Data: Such as your name, shipping address, billing address, and email address when you make a purchase or contact us.
  • Transaction and Payment Data: Details of products you purchase and payment information. Please note, we do not store full credit card details; payments are processed by secure third-party payment gateways.
  • Communication Data: Any correspondence when you contact our customer support at [email protected].

Information Collected Automatically:

  • Technical Data: Including your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Information about how you interact with our website, such as pages viewed, time spent on pages, and products browsed, collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders, manage payments, and deliver your purchased items (Evening Dresses, Sweaters, Cardigans, Knit Tops, Jeans).
  • To communicate with you regarding your order, provide customer support, and respond to your inquiries.
  • To improve, personalize, and optimize your experience on our website.
  • To prevent fraud, enhance security, and comply with applicable laws and regulations.
  • To send you promotional communications about new products or offers, where you have consented to receive such marketing. You can opt-out at any time.

3. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our processing of your personal data is based on:

  • Contractual Necessity: To fulfill our contract with you (e.g., processing your order).
  • Legitimate Interests: For our legitimate business interests in improving our services and website security, provided your interests do not override these.
  • Consent: Where we have obtained your explicit consent, such as for marketing communications.
  • Legal Obligation: To comply with our legal and regulatory responsibilities.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data with trusted third parties only as necessary:

  • Service Providers: Such as payment processors, shipping carriers, and IT service providers who assist in website operation and order fulfillment, under strict confidentiality agreements.
  • Legal Requirements: If required by law, regulation, or legal process, or to protect the rights, property, or safety of Velaudr, our customers, or others.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business, where your data may be transferred as an asset.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws. For transfers from the EEA/UK to countries not deemed to provide an adequate level of protection, we implement appropriate safeguards, such as Standard Contractual Clauses approved by relevant authorities.

6. Data Security and Retention

Security:

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure socket layer (SSL) technology, and access controls.

Retention:

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, correct, or update your personal information.
  • The right to request deletion of your personal data (right to be forgotten).
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent at any time, where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

You can also manage your cookie preferences through your browser settings.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze trends, and understand user behavior. You can control the use of cookies at the individual browser level. Disabling cookies may limit your use of certain website features.

9. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team at:

Email: [email protected]

@2026
Velaudr