Terms of service

Terms of Use

Welcome to Velaudr. By accessing and using our website located at www.velaudr.com (the "Site") and purchasing our products, including Evening Dresses, Sweaters, Cardigans, Knit Tops, and Jeans, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

These terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Velaudr ("we," "us," or "our"). We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes.

User Agreement

By using the Site, you represent that you are of legal age in your jurisdiction to form a binding contract. You agree to use the Site only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Site in any way that violates any applicable national or international law or regulation.
  • Engage in any data mining, data harvesting, or similar data extraction activities.
  • Use the Site to transmit any malicious code, or engage in any activity that interferes with the security or functionality of the Site.
  • Attempt to gain unauthorized access to any part of the Site or its related systems.

All purchases are subject to product availability. We may limit or cancel quantities purchased per person, per household, or per order at our discretion.

Limitation of Liability

To the fullest extent permitted by applicable law, Velaudr, its directors, officers, employees, affiliates, agents, contractors, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of, or inability to access or use, the Site.
  • Any conduct or content of any third party on the Site.
  • Any content obtained from the Site.
  • Unauthorized access, use, or alteration of your transmissions or content.

Our total cumulative liability to you for all claims arising from or related to the Site or these Terms shall not exceed the amount you have paid to us in the six (6) months preceding the event giving rise to the liability, or one hundred US dollars (USD $100), whichever is greater.

Intellectual Property Protection

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof), are owned by Velaudr, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes only. You may not:

  • Modify copies of any materials from this site.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Site.
  • Use the Velaudr name, logo, or any related trademarks without our express written permission.

Any unauthorized use terminates the license granted by Velaudr.

Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of the original shipment date for a refund to your original payment method.

Conditions for Returns:

  • Items must be unworn, unwashed, and in their original condition with all tags attached.
  • Items must be returned in their original packaging.
  • A proof of purchase is required.
  • Final sale items, including clearance merchandise, are not eligible for return or refund.

Refund Process:

  • Upon receipt and inspection of your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original method of payment within 10 business days. The time it takes for the credit to appear on your statement depends on your card issuer's policies.
  • Shipping costs for returns are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item shipped).

For any questions regarding returns or to initiate a return, please contact our customer support team at [email protected].

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.


@2026
Velaudr